Please do not hesitate to contact us if you would like to chat to a Ferratum representative about your loan or our service.
Australia Day Hours
You are welcome to apply during the long weekend. Our Customer service team will be unavailable Saturday, January 25th at 5PM to Monday, January 27th at 2PM.
- Phone: 1300 433 772
- Email: Customercare@Ferratum.com.au
- Fax: 08 6314 6613
- Mail: 44 St Georges Terrace, Perth, WA 6000
If you are experiencing difficulties in contacting us by telephone, please Request a Callback and one of our dedicated team will call you back as soon as possible.
Monday to Friday, 6AM - 7PM Australian Western Time at.
For more information on how to make a complaint, please see our Feedback and Complaints page.