Please do not hesitate to contact us if you would like to chat to a Ferratum representative about your loan or our service.
Monday to Friday: 5am-11pm Australian Eastern Standard Time (AEST).
Saturday and Sunday: 9am-5pm Australian Eastern Standard Time (AEST).
- Phone: 1300 433 772
- Email: Customercare@Ferratum.com.au
- Fax: 08 6314 6613
- Mail: 7/8 Welshpool Road, East Victoria Park, Western Australia 6101
If you are experiencing difficulties in contacting us by telephone, please Request a Callback and one of our dedicated team will call you back as soon as possible.
Monday to Friday 7am-5pm Australian Western Time.
For more information on how to make a complaint, please see our Feedback and Complaints page.