Contact Us

Unlike many other short term cash lenders, we have a dedicated Australian based Customer Service Team on hand to answer any queries or questions you may have about our cash loans.  Please do not hesitate to contact us.

General Enquiries

Phone: 1300 433 772

Email: customercare@ferratum.com.au

Fax: 08 6314 6613

Mail: 7/8 Welshpool Road, East Victoria Park, Western Australia 6101

Business hours: 24 hours a day Monday-Friday, 7.30am-10.30pm WST Saturday-Sunday.

 

Complaints

Phone: 08 9355 2183

Email: customercare@ferratum.com.au

For more information on how to make a complaint, please see our Feedback and Complaints page.