Contact Us

Please do not hesitate to contact us if you would like to chat to a Ferratum representative about your loan or our service.

Our Hours of Operation

We are available to serve you Monday to Friday between the hours of 6AM - 10PM AEST. Saturday and Sunday between the hours of 9AM - 6PM AEST.

General Enquiries

If you are experiencing difficulties in contacting us by telephone, please Request a Callback and one of our dedicated team will call you back as soon as possible.


Collections Team

Monday to Friday, 6AM - 7PM Australian Western Time at.


Complaints

For more information on how to make a complaint, please see our Feedback and Complaints page.