Please do not hesitate to contact us if you would like to chat to a Ferratum representative about your loan or our service.
Our Hours of Operation
We are available to serve you Monday to Friday between the hours of 8am-10pm AEDT. Saturday and Sunday between the hours of 9am-5pm AEDT.
- Phone: 1300 433 772
- Email: Customercare@Ferratum.com.au
- Fax: 08 6314 6613
- Mail: 44 St Georges Terrace, Perth, WA 6000
If you are experiencing difficulties in contacting us by telephone, please Request a Callback and one of our dedicated team will call you back as soon as possible.
Monday to Friday, 6am-7pm AEDT.
For more information on how to make a complaint, please see our Feedback and Complaints page.